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How it works

Register:

If you are new to eConsults, please start your journey by pressing "Register" button on top right hand side of home page.

It will take you to screen, where you can type in your full name, preferred email address and password then click on register button, wich will take you to next screen;

Log in:

New or a regular user you can start by clicking on "log in" button and fill in the details to access your "My profile" page.

Edit Profile:

If you are a first time user please continue filling in your details by clicking on "Edit profile" button and click on update when you are done. Edit profile button is located on right hand side on "My profile" page.

If you have concerns or questions about handling of your personal details, you can visit our "Privacy policy", "Terms of use" or "FAQs" section for more information.

It is important to fill in your details as accurately as possible to ease your consultation and other communication "to and from" eConsults or one of doctors.

Add money to my Wallet:

You can add credit to your account by clicking on "Add money to my wallet" It is not necessary to have credit balance in your account when you do not use eConuslts for video consultation with doctor. You can add credit just before your consultation with doctor. For more information you can visit "Payment terms" section of this website.

Find Doctor:

Once all steps are completed, you can start using eConuslts platform by clicking on "Find Doctor" menu item or button and start searching for doctor. You can select different parameters to get best result for your search.

Call (video consultation):

You can start your video consultation with your preferred doctor by clicking on "Call Now" button located at the button of each doctor’s profile page listed on search result. It is important to have sufficient credit (minimum balance that is sufficient to cover your preferred doctor’s standard consultation fee) on your wallet before pressing on call button.

My profile menu:

You are able to check your account balances and other features of eCosnults by clicking on each menu item and explore which are easy to use and self-explanatory.

My Fovourite Doctor:

If you have preferred doctor or doctors you can keep them in you’re "My favourite Doctor" section by clicking on "Heart shape" icon on each doctors profile.

Step by step guide for Doctor

Register:

If you are new to eConsults, please start your journey by pressing "Register" button on top right hand side of home page.

It will take you to screen, where you can type in your full name, preferred email address and password then click on register button, wich will take you to next screen;

Log in:

New or a regular user you can start by clicking on "log in" button and fill in the details to access your "My profile" page.

Edit Profile:

If you are a first time user please continue filling in your details by clicking on "Edit profile" button and click on update when you are done. Edit profile button is located on right hand side on “My profile” page.

If you have concerns or questions about handling of your personal details, you can visit our "Privacy policy", "Terms of use" or "FAQs" section for more information.

Doctor Registration:

If you are a doctor, you will be required to provide eConsults with more information and you can do that by clicking on "Doctor Registration" button. You are required to fill in your professional details on "Doctor Registration" page.

It is important to fill in your details as accurately as possible to ease your consultation and other communication "to and from" eConsults or one of patients.

Set Operational Time:

You are able to check your Set Operational Time and other features of eCosnults by clicking on each menu item and explore which are easy to use and self-explanatory.

Add Health Tips:

You can add Health Tips for patient from manage this here and other features of eCosnults by clicking on each menu item and explore which are easy to use and self-explanatory.

Add E-prescription :

You can add E-prescription for patient from manage this here and send pdf via email.

View Conversation:

You can add View Conversation of patient from manage this here and view chat history.

Disclaimers: eConsults neither makes any forms of representation nor provides warranties for its quality, reliability or affordability of services in offering other than disclosed in Privacy Policy, Payment Terms, and Terms and Conditions.

Useful tips: Please visit our Resources section for the summary of reference links and resource materials used in this website.